1. Purpose and scope of the policy
DIMOTRANS Group attaches the greatest importance and care to the protection of privacy and personal data, as well as to the respect of the provisions of the applicable Legislation.
2. Data Controller
In the course of your activity on the https://www.dimotrans-group.com/ website, we collect and use personal data relating to you, an individual (hereinafter “Data Subject”).
For all the Processing activities, DIMOTRANS Group, simplified joint stock company, registered with the RCS of Lyon under number 382 577 021 and having its registered office at CHEMIN DU BOIS DES AIES, 69330 PUSIGNAN determines the means and purposes of the Processing. Thus, we act as a Processor, within the meaning of the Regulation on Personal Data, and in particular Regulation (EU) 2016/679 on the protection of individuals with regard to the Processing of Personal Data and on the free movement of such Data.
3. What Personal Data do we collect and how?
By using our website, or by subscribing to our services you provide us with a certain amount of information about yourself, some of which may identify you (“Personal Information”). This is the case when you browse our site, or when you fill in online forms.
The nature and quality of the Personal Data collected about you will vary depending on the relationship you have with DIMOTRANS Group, the main ones being:
4. Why do we collect your Personal Information and how?
We collect your Personal Data for specific purposes and on different legal grounds.
In the context of the execution of the contract or pre-contractual measures, your Data is processed for the following purposes:
On the basis of your consent, your Data is processed for the following purposes:
In the framework of the legitimate interest of DIMOTRANS Group, your Data are processed for the following purposes:
Within the framework of the legal and regulatory obligations to which DIMOTRANS Group is subjected, your Data are processed for the following purposes:
5. Do we share your personal data?
Your Data are intended for the authorized DIMOTRANS Group collaborators in charge of the management and the execution of the contracts and legal obligations, according to the purposes of the collection and within the limits of their respective attributions.
It may be transmitted for certain tasks related to the purposes, and within the limits of their respective missions and authorizations, to the following recipients:
When your Data is provided to our service providers and subcontractors, they are also required not to use the Data for purposes other than those originally intended. We make every effort to ensure that these Third Parties maintain the confidentiality and security of your Data.
In all cases, only the necessary Data is provided. We make every effort to ensure the secure communication or transmission of your Data.
We do not sell your Data.
6. Is your Personal Data transferred to third countries?
DIMOTRANS Group strives to keep the Personal Data in France, or at least within the European Economic Area (EEA).
However, it is possible that the Data we collect when you use our platform or services may be transferred to other countries. This is for example the case if some of our service providers are located outside the European Economic Area.
In the event of such a transfer, we guarantee that it will be carried out:
7. How long do we keep your Personal Data?
We retain your Personal Data only for as long as is necessary to fulfill the purpose for which we hold the Data and to meet your needs or our legal obligations.
Retention times vary depending on several factors, such as:
The retention periods for your Data are as follows:
|Management of orders, purchases||5 to 10 years for accounting data|
|Contract management||5 years from the end date of the contract|
|Managing your customer account||3 years from your last activity|
|Complaints and after-sales service management||2 years|
|Carrying out sales and marketing prospecting operations||3 years from your last activity|
|Newsletter management||3 years from your last activity|
|Managing cookies that require your consent||25 months|
|Establishing statistics for product and service improvement||3 years from your last activity|
|Conducting satisfaction surveys and polls||2 years|
|Management of pre-litigation and litigation||From the end of the dispute and the applicable legal provisions|
|General and subsidiary accounting||10 years|
|Recruitment||2 years without objection|
8. How do we ensure the security of your Personal Information?
DIMOTRANS Group is committed to protecting the Personal Data we collect, or that we process, from loss, destruction, alteration, unauthorized access, or disclosure.
Thus, we implement all appropriate technical and organizational measures, depending on the nature of the Data and the risks that their Processing entails. These measures must preserve the security and confidentiality of your Personal Data. They may include practices such as limited access to Personal Data by persons authorized by their functions, pseudonymization or encryption.
In addition, our practices, and policies and/or physical and/or logical security measures (secure access, authentication process, backup, software, etc.) are regularly reviewed and updated as necessary.
9. What are your rights?
The GDPR provides Data Subjects with rights that they can exercise. Thus, are provided:
Additional rights may be granted by the Local Regulations to affected Persons.
To this end, DIMOTRANS Group has implemented a procedure for the management of individuals’ rights in accordance with the requirements of the applicable Legislation. This procedure establishes:
To exercise your rights, you may contact the Data Protection Officer (DPO): firstname.lastname@example.org
When you send us a request to exercise a right, you are asked to specify as far as possible the scope of the request, the type of right being exercised, the Personal Data Processing concerned, and any other useful information, in order to facilitate the examination of your request. In addition, in case of reasonable doubt, you may be asked to prove your identity.
You also have the right to complain to the Commission Nationale de l’Informatique et des Libertés (CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, about the way in which DIMOTRANS Group collects and processes your data.
10. Updating of this policy
This Policy may be updated from time to time to reflect changes in the Personal Data Regulations.
Date of last update 21/03/2022.