main sur tableau de suivi de qualité et de performance

Our commitments

 

QHSE policy: a performance driver at DIMOTRANS Group

qhse policy and certifications

 

An in-house QHSE department for greater efficiency

 

DIMOTRANS Group has a centralized department of experts focused on efficiency in managing its QHSE policy and management system. The QHSE department, which covers all business activities, has a broad remit: quality, hygiene, health, security, environment, safety (airports and buildings), energy and maintenance.

Politique QHSE transport

Keen to achieve its targets on performance and the quality of service provided to our customers, DIMOTRANS Group is supported by a management system spanning all processes. Each process is managed by a lead person with indicators specific to their activity, whether a core or support function. These indicators are tracked and challenged via dedicated in-house tools.

 

Our QHSE policy flows from a holistic view of our group’s performance and values. Thanks to all our QHSE initiatives and the introduction of best practices, we want to ensure a safe work environment for our staff and the highest relationship and service quality for our partners and customers, in compliance with current standards.

 

Our QHSE policy is set out in our CSR charter.

QHSE: a certified policy

 

At DIMOTRANS Group, a central concern is building a sustainable strategy embracing economic, social and environmental issues, and integrated into a broader Corporate Social Responsibility policy.

 

This drives our constant search for new logistics, shipping and organization solutions in conjunction with staff, partners, customers and public authorities, in line with social and environmental challenges.

 

To validate our initiatives, we have obtained the following transport and logistics certifications:

iso 9001:2015 cERTIFICATION

 

DIMOTRANS Group has been certified to ISO 9001 since 2011 for the activities of the group and some of its entities.
ISO 9001 is a quality management system standard. This certification stems from the day-to-day commitment and performance of our staff, managers and partners to complete actions that improve how the company operates – increasing efficiency and customer satisfaction.

 

AEO-FULL certification

 

DIMOTRANS Group was one of the first operators, in 2009, to earn AEO (Authorized Economic Operator) certification, enabling simplified customs and safety/security operations.

 

This status guarantees the security of the supply chain and the reliability of our customs processes.

 

CERTIFICATION EEA (Experts Évaluateurs and d’Assurance)

 

We are certificated “Experts Evaluateurs and d’Assurance” for our Customs activity and for insuring our buildings. 

AUTHORIZATIONS TO TRANSPORT DANGEROUS GOODS

We hold IATA and FIATA authorizations for air freight, ADR for road freight, and IMDG for sea freight.

REGULATED AGENT AUTHORIZATIONS

 

This autorizations was obtained as part of air transport safety regulations for our airport facilities. 

ecovadis Label

 

This label obtained in 2021 assesses the company’s CSR performance.

ECOCERT labert

 

Label obtained at the request of certain customers

food safety program

 

As per the HACCP system.

PHARMA management system

 

As per the GDP Pharma system.

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